by Andrew Hunt | Sep 13, 2023 | News
Secrets of MSP Success #2 – Talk Business not Tech. CompTIA’s “IT Industry Outlook 2023” states that that “the days of speeds and feeds tech-talk as the main sales call vernacular to the IT guy are largely over. Buyers today want a channel provider that has...
by Andrew Hunt | Jul 26, 2023 | News
Here’s the evidence! It’s from the latest profitability index, just released this month, from Sevice-Leadership. The facts are proven and this recording has the evidence! The most successful MSPs : 1. make QBRs a priority2. include the client’s...
by Andrew Hunt | Jul 4, 2023 | News
It’s time for Channel Daze and getKambium is proud to be a sponsor. Channel Daze is a fun giveaway event that takes place over 10 days. And it was created just for managed service providers like you! We’re in GREAT company! 30 of us in the channel...
by Cyrus | May 31, 2023 | News
We have TWO exciting changes to announce. Minute Taking in QBR’s This week we began rolling out our ‘minute taking’ feature. We’re very excited because it allows you to record the agreed decisions at the QBR meeting, send them to the client, and then to...
by Rhys Kerrigan | Apr 21, 2023 | News
Every company that delivers services to organizations wants to be that organization’s trusted advisor – and that is especially important for an MSP. As an MSP you don’t want to be seen as the people that just turn up when something is broken, or to install...
by Andrew Hunt | Apr 19, 2023 | News
1. New and improved QBR meeting designer. Allows you to write an agenda for the QBR meeting, as you are confirming the content for the report. Allows you to set a clear agenda for the QBR with desired outcomes. Add agenda items manually for each section of the...