Are you ready to getKambium? (Or is getKambium right for you?)
Not all MSPs should getKambium. getKambium is ONLY right for those MSPs that are thinking about the future and want to be more strategically aligned to their clients. We know that not all MSPs are on the same page. They are still busy enough supporting users,...
I’m SO immensely grateful! THANK YOU!
It is surprisingly hard to say more with less. Nevertheless, it simply has to be done. Trying to get the key value proposition down to a 5-10 second message takes weeks! Specifically pretty much all of the last month. Clearly we will keep developing it. We're...
Making the most of Quarterly Business Reviews – easier AND more effective
As MSPs, we know the value of a QBR with a client - a formal meeting that help you show value to your client, cements your relationship and confirms a plan of action. Unfortunately, despite the best will in the world, often the reality is somewhat different. If you...
Trying to get the right words
We're now trying to find the words to explain what we do and the value we add - it's hard becuase we're introducing an idea that people intuitively understand to some extent, but to another extent, they hear some of the words and misintrepret our proposition as...
MVP (Minimum Viable Product)
The image of a chequered flag is a bit hopeful as we are far from finished. But let's celebrate the first step - MINIMUM VIABLE PRODUCT - done. "Discover" module - done - free & premium! "Manage" module, done! Subscription Manager - done! What a sprint! We've...
Good days and bad days
Thank heavens we're still not live yet. This has been a week! Firstly, changes in the Azure tools meant our old prototype platform had to be shut down, so we had a rush to move the last subscribers over to the new platform. It was a job we had to do anyway, but our...
Coming ready or not!
Deep breathe. dive straight in to the water. Butterflies in the stomach!! When is it good to tell people about our GetKambium project? We know software is never finished, but in our case we;'ve barely started and now we've got people logging in and starting to...
“WHY?” Why is GetKambium important?
Our clients all invest in IT because they have a job they need to do, and IT can help them do it more accurately and more quickly. As MSPs, we should spend time working with our clients, applying our knowledge and helping them do things smarter. When I was a...
The birds and bees of GetKambium – where we came from
One of the most frustrating hiccups in running an MSP business is when your clients ignore your advice. But what makes it even worse is when they then hold you to account for that several months or even years later. It is a common scenario. Your client didn’t want to...
Racing to MVP (min viable product)
We're not the first and we won't be the last to share the story and lessons of bringing a SaaS product to market. It turns out to be a heap more work than we expected! At the end of November 2021, where are we at? In short, not as far through as we anticipated, but...