Test launch done! Success! We're away. Thank you to the team at ConnectWise and IT Nation in Australia.   The Gold Coast event was incredible for us. Clearly there are many MSPs that share common challenges Their sales engagement processes are manual, which means they...

Thank you!  Thank you to our subscribers for your feedback and help! We have these great ideas for helping MSPs transition into (real) CIOs for their clients - linking business goals to IT initiatives, leading organizations through digitization projects such as...

Not all MSPs should getKambium.  getKambium is ONLY right for those MSPs that are thinking about the future and want to be more strategically aligned to their clients.  We know that not all MSPs are on the same page.   They are still busy enough supporting users,...

 It is surprisingly hard to say more with less.   Nevertheless,  it simply has to be done. Trying to get the key value proposition down to a 5-10 second message takes weeks! Specifically pretty much all of the last month.  Clearly we will keep developing it.   We're...

As MSPs, we know the value of a QBR with a client - a formal meeting that help you show value to your client, cements your relationship and confirms a plan of action. Unfortunately, despite the best will in the world, often the reality is somewhat different.  If you...

We're now trying to find the words to explain what we do and the value we add - it's hard becuase we're introducing an idea that people intuitively understand to some extent, but to another extent, they hear some of the words and misintrepret our proposition as...

The image of a chequered flag is a bit hopeful as we are far from finished. But let's celebrate the first step - MINIMUM VIABLE PRODUCT - done. "Discover" module - done - free & premium! "Manage" module, done! Subscription Manager - done! What a sprint!  We've...

Thank heavens we're still not live yet. This has been a week! Firstly, changes in the Azure tools meant our old prototype platform had to be shut down, so we had a rush to move the last subscribers over to the new platform.  It was a job we had to do anyway, but our...

Deep breathe.  dive straight in to the water.  Butterflies in the stomach!! When is it good to tell people about our GetKambium project?    We know software is never finished, but in our case we;'ve barely started and now we've got people logging in and starting to...

Our clients all invest in IT because they have a job they need to do, and IT can help them do it more accurately and more quickly.   As MSPs, we should spend time working with our clients, applying our knowledge and helping them do things smarter. When I was a...