by Cyrus | May 31, 2023 | News
We have TWO exciting changes to announce. Minute Taking in QBR’s This week we began rolling out our ‘minute taking’ feature. We’re very excited because it allows you to record the agreed decisions at the QBR meeting, send them to the client, and then to...
by Rhys Kerrigan | Apr 21, 2023 | News
Every company that delivers services to organizations wants to be that organization’s trusted advisor – and that is especially important for an MSP. As an MSP you don’t want to be seen as the people that just turn up when something is broken, or to install...
by Andrew Hunt | Apr 19, 2023 | News
1. New and improved QBR meeting designer. Allows you to write an agenda for the QBR meeting, as you are confirming the content for the report. Allows you to set a clear agenda for the QBR with desired outcomes. Add agenda items manually for each section of the...
by Andrew Hunt | Feb 16, 2023 | News
1. New and improved QBR meeting designer. Allows the user to plan their QBR Why is the information being presented? What do we need to talk about with the client? What decisions do we need to make or approvals are seeking as a result? (These notes will form the...
by Andrew Hunt | Jan 27, 2023 | News
Most MSPs want to grow, and that growth includes a transition from ‘owner-led’ sales into hiring that first account manager. Maybe you have already done this, and it hasn’t worked as you expected, or maybe you are about to take the leap, and you want it to work....
by Andrew Hunt | Jan 9, 2023 | News
“This is amazing! Why couldn’t I find getKambium when I searched for vCIO tools?” was the question I was asked on a recent sales call. The honest truth is that we haven’t turned up the SEO or online marketing efforts yet – albeit...