Six tips to become a trusted advisor to your customer

Six tips to become a trusted advisor to your customer

Every company that delivers services to organizations wants to be that organization’s trusted advisor – and that is especially important for an MSP. As an MSP you don’t want to be seen as the people that just turn up when something is broken, or to install...
Release Update 14 April 2023

Release Update 14 April 2023

1. New and improved QBR meeting designer.    Allows you to write an agenda for the QBR meeting, as you are confirming the content for the report. Allows you to set a clear agenda for the QBR with desired outcomes. Add agenda items manually for each section of the...
Release Update 16 February 2023

Release Update 16 February 2023

1. New and improved QBR meeting designer.    Allows the user to plan their QBR Why is the information being presented? What do we need to talk about with the client? What decisions do we need to make or approvals are seeking as a result? (These notes will form the...
Isn’t getKambium just another ‘vCIO’ tool?

Isn’t getKambium just another ‘vCIO’ tool?

 “This is amazing! Why couldn’t I find getKambium when I searched for vCIO tools?” was the question I was asked on a recent sales call. The honest truth is that we haven’t turned up the SEO or online marketing efforts yet – albeit...
What does a vCIO really do?

What does a vCIO really do?

Being born from an MSP matters! Last week, the call went out in a peer group that our MSP belongs to: “Looking for a vCIO job description” That’s something we can answer!  Our MSP business has been working in this space for a few years, and...